Genesis Healthcare Receptionist in Santa Ana, California
POSITION SUMMARY: The Receptionist is responsible for operation of the switchboard and paging system. He/she answers all incoming calls, redirecting them as needed. The Receptionist greets visitors and gives directions to customers, visitors and guests, and supports clerical activities.
Receives and directs incoming calls in a professional and courteous manner.
Prepares timecards and distributes them to appropriate departments;
Arranges conferences, appointments, and travel reservations;
Orders supplies in accordance with procedures and budget allocations;
Compiles reports and types general or technical material;
Maintains current list of customers by name and room number, list of telephone numbers for all personnel, list of department extensions, names of key personnel and their extension numbers, physician kardex, and mail cards;
Coordinates outgoing and incoming mail to center;
Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals needs and rights;
Performs other duties as requested.
- High school degree or equivalent with college/business school coursework preferred. 2. Experience with medical terminology is preferred. 3. Must be able to read, write and understand the English language.
Genesis HealthCare is an EO Employer- Veterans/Disabled and other protected categories