Genesis Healthcare Director-Homestead Program in New Braunfels, Texas
The Homestead Program Director is responsible for the delivery of efficient and effective dementia care while achieving positive clinical outcomes and patient/resident and family satisfaction. He/she operates within his/her scope of practice and delegates aspects of patient/resident care to licensed and unlicensed staff consistent with their scope of practice and in accordance with the Homestead Program Philosophy and Standards of Care. The position requires that the individual develop and maintain a quality program which therapeutically addresses the needs of patients/residents with dementia and their family.
Works with the Center Executive Director/Executive Director to develop, allocate and control the budget for the Homestead Department;
Actively participates in the business planning process including marketing plans;
a. Determines the staffing needs of the department necessary to meet the needs of the patients/residents;
b. Recruits, interviews, hires, on-boards, and orients staff;
c. Provides oversight and approves department schedules to include position control and pay practices;
d. Reviews and evaluates the performance of staff as well as counsels staff according to established company personnel policy;
e. Provides direction to department management regarding Individual Performance Improvement Plans, problem resolution, and disciplinary actions;
f. Recommends and facilitates employee promotions, transfers and terminations;
Collaborates with administration and other departments, as well as consultants, to provide timely effective care consistent with individuals' needs, choices and preferences.
Promotes a culture of safety to ensure a healthy practice and living environment;
Plans and facilitates meetings to address patient/resident care, survey and/or standards of care issues as requested;
Provides leadership to staff as an advocate for patients/residents and their families;
Provides communication and support to patients/residents and families;
Participates in team and staff meetings to ensure coordination of quality patient/resident care;
Maintains professional relationships with community, payors, and referral sources;
Markets the Program through public speaking, committee participation, and community partnerships;
Assumes administrative responsibilities of the facility for weekend and holiday coverage as requested;
Stays and works beyond scheduled shift if needed to meet state staffing requirements and/or needs of patients/residents.
Ensures patient/resident care assignments are consistent with staff competencies, scope of practice and the needs of the patients/residents.
Creates an environment that is respectful, team oriented and responsive to the concerns of staff, patients/residents and families;
Completes rounds on the unit to observe patients/residents and to determine if nursing needs are being met;
Assists with and participates in therapeutic programming, as needed;
Monitors Homestead Program to ensure goals and objectives are met, resolution of problems, and positive outcomes;
Ensures Point Click Care (PCC) is utilized according to the Business Processes;
Communicates on a formal basis with staff on all shifts through routine staff meeting;
Ensures communication between licensed nursing staff and CNAs/PCAs during and between shifts;
Participates in shift to shift communication between incoming and outgoing staff;
Provides patient/resident care when required;
Assures completion of the SNF Homestead Portrait or the ALF Resident Evaluation and all state required assessments/evaluations for each patient/resident.
Ensures timely and accurate compliance of the SNF MDS or ALF Evaluation Process and that it reflects the patient's plan of care or resident's service plan as requested.
Reviews prospective admissions in relation to existing Homestead capabilities and ensures readiness to treat;
Ensures that patient's/resident's attending physician and family or responsible party are promptly notified of any significant change in the patient's/resident's health condition;
Serves as or delegates staff as liaison with hospital during patient/resident rehospitalization to ensure continuity of care;
Reviews patient/resident eligibility for return to Homestead unit after transfer to an alternative care setting (i.e. hospital, skilled nursing facility, etc.
Ensures there is a safe, coordinated and thorough discharge planning process in place;
Investigates complaints and takes appropriate actions to bring to resolution.
Ensures education, training, and competency validation is completed per Genesis policies and state and federal regulations;
Provides Homestead education to staff and patients/residents;
Provides family education through support groups, Family Council, and other forums such as newsletters, etc.;
Promotes professional development and career opportunities for staff;
Ensures nursing staff are trained in infection control procedures to protect staff, patients/residents and families;
1 Employs a strong Quality Improvement (QI) process for the department and
participates on the QI Committee;
2 Ensures that the patients'/residents' Care/Service Plans are implemented and periodically reviewed and modified as necessary;
3 Ensures medication and treatment orders are followed as prescribed;
4 Monitors rehospitalizations to identify trends and areas in need of improvement;
5 Ensures that patient's/resident's accident/incident, adverse event and grievances/concerns are fully documented, investigated, reported and addressed in accordance with Genesis policies and procedures and the
Federal/State rules and regulations;
Maintains confidentiality and protects sensitive Protected Health Information (PHI) at all times;
Performs other duties as requested.
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: 1. Graduate of an accredited college or university with a Bachelor's or Master's Degree in Social Work, Nursing, Therapeutic Recreation, Psychology, Gerontology or other related field. 2. Three years of direct experience (in respective discipline) in Dementia care delivery. 3. Two years of supervisory experience in an appropriate healthcare setting. 4. State licensure in respective discipline required. 5. This position requires that the employee is able to read, write, speak and understand the spoken English language to ensure the safety and wellbeing of our patients and visitors at the work site when responding to their medical and physical needs. 6. Must provide verification of TST (tuberculin skin test) as required by state law and in accordance with Company policy. TSTs will be administered at the work site if required.
Genesis HealthCare is an EO Employer- Veterans/Disabled and other protected categories